Frequently Asked Questions

Buying Thea Render Licenses

How can I buy a Thea Render license?

You can find the available products at our eshop or contact any of our official resellers.

I ordered a license. What shall I receive?

After making a license purchase, you will a receive a serial number for version 2.0 products. You will then use this serial number at the License Registration form to generate a license (.dat) file. Once you receive the license file, you need to import it at the License Wizard to activate your product.
Find analytical details here.

Tip 1: Please make sure to provide at the License Registration form the HostID of the machine you plan to use the license.
Tip 2: Please also note that 1.x version serials cannot be used at this form for a v2.0 license generation.

Owning a 1.x license

Can I use my 1.x license with version 2.0?

The 1.x version licenses (Serial number of format like AAAAA-BBBBB-CCCCC-DDDDD-EEEE) cannot be used with version 2.0.
If you are an existing 1.x commercial license user you can buy the Upgrade products to go to v2.0, otherwise, you need to buy a new v2.0 license from our eshop.

I want to use my 1.x license

If you want to still use version 1.5 serials you need to download the corresponding 1.5 version (1.5 version serials do not work with version 2.0) from here.
You can activate a 1.x license by following these instructions.

Upgrading from v1.x to v2.0

I have a standard license of a v1.5 plugin

If you have a standard license of Thea Render v1.5 for X then with the upgrade license, you will receive a Serial Number with which you can generate up to  three single (node-locked) licenses of Thea Render v2.0 for X.

In other words, you can install again on up to three computers, with these three licenses. Since these are three discrete licenses, you can even use v2.0 software simultaneously on these computers.

I have a floating license of a v1.5 plugin

If you have a floating license of Thea Render v1.5 for X then with the upgrade license, you will receive a network license of Thea Render v2.0 for X.

Floating license is basically the same with the network license, there is a license server and unlimited installations of the software (but only one can run licensed at any given time).

I have an academic license of a v1.5 plugin

If you have an academic license of Thea Render v1.5 for X then, you cannot use the upgrade product to go from v1.5 to v2.0.

You will need to buy a new Thea for X v2.0 Educational license instead.

I have licenses for more than one v1.5 plugins

You will need to buy upgrades for both X and Y products.

I have a Thea Studio license. Can I upgrade to a Thea Render plugin?

No, you will need to buy a new license of Thea Render for X v2.0.

Purchasing a v2.0 plugin

How many installations do I get with a new license of Thea Render for X v2.0?

A new single user license covers one computer only, so you can install and activate on one computer

It is only for existing customers buying an upgrade that we offer three licenses).

I have bought a v2.0 upgrade license. What about maintenance licenses and further updates?

The upgrade license is essentially three licenses. Maintenance license and/or upgrade license has to be purchased separately for these three licenses.