Please copy-paste the content of the exported key file, saved by Thea Render (the key file, is saved once you fill the license form in Thea Render and from Misc tab click on the Export Key option). Make sure that no spaces are included, before hitting the Submit button.

After submitting the key data, you will either get a success message (An e-mail has been sent with the activation code.) or an error message. In the latter case, please check that all the data (name, e-mail, serial) are entered correctly in your license form. If not, you should re-export the key and repeat the process above. If the problem persists, please contact us.